책장 · 리스닝Clear Soft Ask把需求说清楚비즈니스 커뮤니케이션 · EnglishJoy Studio · A2EpisodesOne Soft Ask — 一个请求Context Soft Soft — 补背景Confirm Soft Soft — 确认复述Priority Soft Soft — 优先级Change Soft Soft Ask — 变更需求