書架 · 聽力專輯Soft Complaint Speak委婉投诉口语情景口語 · EnglishJoy Studio · A2EpisodesWrong Order Soft — 点错轻说Cold Food Soft — 食物偏凉Noise Soft Ask — 噪音轻请求Late Soft Follow — 迟到跟进轻说Praise After Fix — 修好后致谢